Returns & Refund Policy

You may request a return within the return period shown on this page after your order is delivered.

Items should be returned unused, with the original packaging and any included accessories, unless the item arrived damaged or faulty.

Email admin@zenvoraventures.shop with your order reference number and the reason for the return. We will reply with the return instructions.

Once a returned item has been received and checked, the refund is issued through our payment provider to the original payment method. Processing time depends on the provider and your bank.

If an item arrives damaged or is not what you ordered, contact us within 48 hours of delivery with photos and your order reference so we can put it right.