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Customer care

Shipping Policy

How orders are prepared, what shipping costs, and how delivery timing is confirmed for your order.

Standard shipping

$12.00

Free shipping over

$150.00

Return period

14 days

Order processing

Orders are reviewed by our team before a payment link is issued. Once payment is confirmed, your order is prepared for dispatch.

Shipping charges

Shipping charges are calculated at checkout and shown in your order summary before you submit your order. The same amount appears on your payment link.

Delivery timing

Delivery timing depends on the destination, the items ordered and the carrier. The expected timing for your order is confirmed with your payment link, and you can always ask us for an update by email.

Tracking

When a tracking number is available we send it to the email address on your order and display it on your order status page.

Address accuracy

Please check your delivery address carefully before submitting an order. If you need to change an address, contact us as soon as possible with your order reference number.

ZENVORA VENTURES · admin@zenvoraventures.shop · +1 2765912863